You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

funwin's avatar
funwin
Helpful | Level 6
2 months ago

Nothing happens when I click on the "Create" button to open a file request.

I have been trying for a couple of days to create a new file request but it's not working. Once you click 'Create' the thinking spinning wheel never completes. 

Tried different folders, tried over multiple days. Google Chrome. nothing... 

It wont let me link to a screenshot sorry

File requests
Share
Web
  • funwin's avatar
    funwin
    27 days ago

    I have gone back in today and it's working again. Same Chrome browser. So what ever it was over the last few days has fixed itself. 

    Thanks

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Thanks for your post, funwin.

    Does the same thing happen on different browsers, or even, an incognito window? 

    You can attach your screenshot here by clicking on the camera button that’s located in your message box.

    Keep me in the loop for any updates.

    • funwin's avatar
      funwin
      Helpful | Level 6
      27 days ago

      I have gone back in today and it's working again. Same Chrome browser. So what ever it was over the last few days has fixed itself. 

      Thanks

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        26 days ago

        Glad to hear it's back up and running and thanks for keeping us in the loop too funwin 

        Let us know if anything else comes up. 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!