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Forum Discussion
Moving folder into a folder creates error "Couldn't move 1 item [Folder Name]"
Hello -
I am attempting to move all of my files from one account to another, so I am trying to follow the instructions via link below.
https://help.dropbox.com/organize/move-files-between-accounts
However, I am stuck on step 3. I am trying to consolidate all of my folders into a single folder so that I can then share it with my other account. When I try to drag and drop one folder into another, I get an error stating "Couldn't move 1 item into [Folder Name]."
This error occurs in the dropbox online view and is on a Business Account.
Does anyone know why this error is happening and how I can resolve?
Thanks for your help.
Since you have already shared the folder, on the non-team member account you can simply create another folder with the same name elsewhere, and then drag the contents of the shared folder into the new private folder. Does this generate the same error?
I believe they are team folders.
I need to move ~0.5 TB of data so not sure copying is an option.
