You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
jnesp
3 years agoExplorer | Level 4
selective sync for phone
Hello everyone Do you know if the selective synchronization exists on phone, I didn't find the answer and it would be a good idea to set up Thank you for your feedback
- 3 years ago
Welcome aboard the Community, jnesp! I hope you’re doing well.
Selective sync isn’t available for mobile devices, since the files on your Dropbox mobile app don’t take up space from your phone, like the ones on the desktop app do.
As a result, this feature wouldn’t be necessary on your mobile device.
If you have any other questions though, don’t hesitate to ping me!
Nancy
3 years agoDropbox Staff
Welcome aboard the Community, jnesp! I hope you’re doing well.
Selective sync isn’t available for mobile devices, since the files on your Dropbox mobile app don’t take up space from your phone, like the ones on the desktop app do.
As a result, this feature wouldn’t be necessary on your mobile device.
If you have any other questions though, don’t hesitate to ping me!
- jnesp3 years agoExplorer | Level 4
Thankyou Nancy,
I understand
Kind regards
Jerome
- firstklass72 years agoNew member | Level 2
Unfortunately I have the same problem. It is taking up all of the space on my phone! It's showing that it's the app itself that is taking up so much space. So how do you delete some of the folders without actually deleting them from your Dropbox account? I tried doing one folder and deleting it and it deleted it from Dropbox online so that won't work.
- Rich2 years agoSuper User II
firstklass7 wrote:
It is taking up all of the space on my phone! It's showing that it's the app itself that is taking up so much space.
The space reported as in use by Dropbox is not from the files in your account. Well, it is, but it's just Dropbox's cache. You can clear the cache from Settings within the app, or uninstall/reinstall the app. If you opt to uninstall/reinstall, you'll need to re-mark any files that you previously had marked as available offline.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!