You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Marina P.4's avatar
Marina P.4
New member | Level 1
10 years ago

I can't see the files in the dropbox web site, but I can see in the dropbox folder in my PC

Yesterday I try to access to a folder , of another Dropbox user (my sister) and I can't see any files inside this folder. And I realize that I can't see any of my own files in my own folders if i try...
Sync
310EI's avatar
310EI
Star | Level 17
10 years ago

Hello, Marina & Victoria...

I'm not experiencing any problems whether I use Dropbox's website interface or their desktop client so it's not happening to everyone.

I can access the website interface using:

HELP CENTER ARTICLES:

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!