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Forum Discussion

jo1971's avatar
jo1971
Explorer | Level 4

how was this resolved? I am trying to resolve it though their support but nothing is happening and any solution the give me won't work

User34's avatar
User34
Helpful | Level 6
2 years ago

I found was to open the actually documents, saved, then closed the documents.  That got rid of the icons for good.

But yesterday I thought I found the answer - I clicked the icon itself, and the icon vanished.  But actually I just checked it again now, and the icon is back !!! 

 

  • jo1971's avatar
    jo1971
    Explorer | Level 4
    2 years ago

    Yes, this is what has happened to me also. Am trying to get it solved with Dropbox and it just isn't getting anywhere. Such a pain. Shall we keep each other informed in case one of us gets an answer?

    • User34's avatar
      User34
      Helpful | Level 6
      2 years ago

       

      not appicable

      • jo1971's avatar
        jo1971
        Explorer | Level 4
        2 years ago

        Yes, I did exactly the same as you and then the next day the clouds with arrows were all back again!

        Indeed, let's keep in touch.

         

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