You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

lindsayihart1's avatar
lindsayihart1
New member | Level 2
3 months ago

My file request link is suddenly opening to a white screen

Near the end of huge project that has directed folks to a request link.  It did open to an upload screen, now it's a white page.   PLEASE HELP!!!
File requests
Share
Sync
upload
Web
  • BenDBX's avatar
    BenDBX
    3 months ago

    Hi Everyone,

     

    Our engineering team has implemented a fix. File requests should now work as intended. If you are still experiencing any issues with file requests, reply here and we can take a closer look.

     

    Thanks,

    Ben

mrkdlx's avatar
mrkdlx
New member | Level 2

Yeah, I'm just replying to keep this alive, since all my file requests went blank, too.

BenDBX's avatar
BenDBX
Icon for Community Manager rankCommunity Manager
3 months ago

Hi Everyone,

 

We are actively investigating the cause of this outage and working towards a resolution. I will share any news here as soon as it becomes available.

  • RobTicho's avatar
    RobTicho
    New member | Level 2
    3 months ago

    Thanks, Ben. We're also experiencing the issue with the file request outage. 

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