You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

wmarshalliii's avatar
wmarshalliii
New member | Level 2
2 years ago

Most of my shared files have disappeared

I have a number of shared files in my account, but only one of them appears on the home page. They also cannot be accessed by the people with whom they are shared. All but one of them have disappeared.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey wmarshalliii, thanks for reaching out to the Dropbox Community.

     

    Can you please clarify if you're referring to folders or just files?

     

    Are you able to see them in the 'shared' tab in your account?

     

    And do you see any events related to those files in your events page here?

     

    Let me know and we'll go from there.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!