You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

jun yu's avatar
jun yu
Helpful | Level 5
12 months ago

How to send a reminder for a signature request?

With the new change, does anyone know if this feature still available? The Dropbox sign become more and more a Dropbox PDF editor which does poor job than any free PDF app user can download. Wrong direction and UI is becoming poorer and poorer for a SIGNING software. 

 

To send a reminder:

 
On hellosign.com
  1. Sign in to hellosign.com.
  2. Click Documents in the left sidebar.
  3. Click on the“(vertical ellipsis) next to the document you’d like to send a reminder for.
  4. Click Email reminder.
  5. Click the checkbox next to the signer(s) you’d like to send a reminder to.
  6. Click Email reminder.
 
On the Dropbox Sign Mobile app
    1. Open the Dropbox Sign mobile app.
    2. Tap See all to display all signature requests.
    3. Select the request you’d like to send a reminder for.
    4. Tap Email reminder.
    5. Tap the checkbox next to the signer(s) you’d like to send a reminder to.
    6. Tap Send in the top-right corner.
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey jun yu, thanks for your feedback on Dropbox Sign.

     

    If you have a Dropbox Sign account, you can indeed follow the steps that you mentioned above, to send a reminder for a signature request.

     

    Did you have any issues sending a reminder after following those steps?

     

    Keep me posted.

    • jun yu's avatar
      jun yu
      Helpful | Level 5

      Yes, i have the dropbox sign account and making payment monthly. 

       

      Could you be more detailed about the steps? 

       

      thanks 

      • jun yu's avatar
        jun yu
        Helpful | Level 5

        Please note that since your UI changed, the instruction has not been updated so I followed the steps on the website and it does not work. 

  • jojo1515's avatar
    jojo1515
    New member | Level 2

    When I click on "email reminder", I don't get any checkmarks to click, therefore I can send no reminders.  I have tried multiple browsers.

    I'm trying to send a reminder back to the originator of the document to sign. (they sent me the document, I signed, they haven't)

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff

      Hi jojo1515, could you attach a screenshot showing what you're seeing in this instance when attempting to send a reminder?

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