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tinatoby
2 years agoExplorer | Level 4
getting icloud photos into dropbox
Hi everyone,
i want to get my photos and videos off icloud and into dropbox for safe keeping, I downloaded all of my photos etc (in a zip file) but I can not do anything with the file! i tried to cut and paste into my picture file on the computer - no luck windows cant open it. I've no idea how to get the file into dropbox,
if anyone can give me a step by step guide so I can turn off Icloud I will be very thankful.
Cheers, Tina
- Hi jsdigital, welcome to the forums!Regarding your query, Dropbox doesn’t modify your files in any way. However, there are very rare circumstances when a file can be ‘changed’ in some manner, though this is unrelated to Dropbox.The first, and ‘most common’ is a third party app is affecting the file. This could be that a virus scanner is checking the file, and yet affects the original. Maybe on the originator’s end there was a similar issues, it’s hard to tell.Another, albeit rare possibility, is that downloading through the browser itself could be the issue. While Dropbox can preview WAV files, it is subject to the limitations of the browser, likewise with downloading them. Again, this is very rare, but can happen.Overall, in answer to your question, we’ve had many users sync high quality, uncompressed files, WAV, FLAC, APE etc, and none have experienced any issues. For those users that did experience some form of compression, corruption, or other matter, then it was usually due to an interrupted upload/download, poor encoding to begin with, or even not have the correct codec to play the file at the destination.Even WAV files have codecs on how it reads the uncompressed music!Hopefully this should clarify matters for you, however if you have any questions, feel free to let me know!
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- Jay
Dropbox Staff
Hi tinatoby, thanks for messaging the Community!
Once you download the photos from iCloud, using these steps, you can unzip the file and upload them to the Dropbox site.
If you have the Dropbox desktop application installed, you can move those photos into the Dropbox folder and they'll also upload to the site via the app.
If you need any further assistance, please let me know!
- tinatobyExplorer | Level 4
hi Jay,
i tried to open the file once downloaded, but it couldn't be opened'
what do you suggest I try next. Cheers.
- Jay
Dropbox Staff
If the file isn't opening after downloading it, then it sounds like an issue with the zip file or iCloud itself, and not Dropbox. Have you tried contacting Apple support regarding this matter?
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