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Forum Discussion
AzureSure
5 months agoNew member | Level 2
Files not syncing on desktop
Have used DB for many years and never had this problem. I created a folder on my desktop with various subfolders + shared with a team mate who then uploaded a series of documents to those folders, no...
- 5 months ago
AzureSure wrote:
i can easily access them online but they are not syncing to my my desktop folders ...
Files are named appropriately, without any characters that would be incompatible on a Windows system? This is especially common if you're sharing with a Mac user, and would prevent such files from syncing down to your computer.
AzureSure
New member | Level 2
Nope - here they are side-by-side. desktop folders and online, but when you open them, nothing is in the desktop folder
AzureSure
5 months agoNew member | Level 2
OMGEEE! Wait, you are correct! that was it THANK YOU! i've never had that issue before!
- Rich5 months agoSuper User II
AzureSure wrote:
i've never had that issue before!
It's common when working on or sharing with different operating systems, Mac and Windows especially. Windows has several characters that are reserved by the system, like the pipe | in your filenames, and services like Dropbox can't create the file if it contains any of those characters.
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