You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
AzureSure
6 months agoNew member | Level 2
Files not syncing on desktop
Have used DB for many years and never had this problem. I created a folder on my desktop with various subfolders + shared with a team mate who then uploaded a series of documents to those folders, no...
- 6 months ago
AzureSure wrote:
i can easily access them online but they are not syncing to my my desktop folders ...
Files are named appropriately, without any characters that would be incompatible on a Windows system? This is especially common if you're sharing with a Mac user, and would prevent such files from syncing down to your computer.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!