We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
Darin_F
6 years agoNew member | Level 2
File Requests Require Name & Email
Why is the receiver of a File Request required to enter their first and last name, and their email address before they can upload the file?
It's cool that they don't have to have a dropbox account to give me their file, but i don't understand what the reason would be behind requiring their name and email.
Hey there Darlin - how are you today?
I guess it would be weird (to say the least) if others uploaded files to your account without you being able to verify any of their (identifiable) information.
As you know, currently, users who do not have a Dropbox account can submit files via the File request feature. These users can receive an upload link in their email account and can use that link to upload files stored on their device's hard drive. The user only needs to have access to their email account to use the provided link (it must be a valid email address).
I hope this helps to some extent while I'll be passing your thoughts on to the dev team for their consideration - thank you for your feedback on this one Darin_F!
Let me know if there's anything else I can assist with please.
- WalterDropbox Staff
Hey there Darlin - how are you today?
I guess it would be weird (to say the least) if others uploaded files to your account without you being able to verify any of their (identifiable) information.
As you know, currently, users who do not have a Dropbox account can submit files via the File request feature. These users can receive an upload link in their email account and can use that link to upload files stored on their device's hard drive. The user only needs to have access to their email account to use the provided link (it must be a valid email address).
I hope this helps to some extent while I'll be passing your thoughts on to the dev team for their consideration - thank you for your feedback on this one Darin_F!
Let me know if there's anything else I can assist with please.
- Darin_FNew member | Level 2
Walter,
Thank you for the reply.
Technically I already know who's uploading the information because they would be the only person I sent the link to.Entering their name is fine. Requiring their email, when I'm not going to do anything with their email.. Not sure about that one, but thank you for your time.
Darin- Darin_FNew member | Level 2
Actually I do have one more question...
The name that they enter, I believe appears in the file's name that they upload. Where does their email appear, so that I (the receiver of the file) can see it?
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!