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serge1966's avatar
serge1966
Explorer | Level 4
5 years ago

Excel file (xlsx) does not show "open with..." options

I have two apps and not long ago I used Sheets to open those same xlsx files from dropbox.
Somehow MS Excel (defenitely not my choice) became the default application and when I click "Open with"
the option list does not show up - MS Excel just opens it up automatically.
Sheets is still available on my phone and I can open up xlsx files.

Android 8.0.0

By the way a few years ago I've reported similar issue for txt files and it was addressed at that time.

 

Microsoft Office
Mobile
Sync
  • Jay's avatar
    Jay
    5 years ago

    Thanks for the update.

     

    You can try changing the default apps used when opening files via the Dropbox mobile app by doing the following:

    • Open the Dropbox app
    • Tap on the menu button
    • Tap the gear icon (or "Settings" on older versions of the app)
    • Tap “Manage Default Apps”
    • Press “Remove” next to the app that you’d like to remove

    Let me know how it goes!

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago

    Hi serge1966, thanks for messaging the Community!

     

    In order to assist further, for clarification, are you referring to trying to open the Excel file via the Dropbox mobile app only, or via the Dropbox site?

     

    Let me know so I can provide the correct information!

    • serge1966's avatar
      serge1966
      Explorer | Level 4
      5 years ago

      Hi, Jay

       

      I am sorry, I meant "mobile app"

       

      Thank you

      Serge

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        5 years ago

        Thanks for the update.

         

        You can try changing the default apps used when opening files via the Dropbox mobile app by doing the following:

        • Open the Dropbox app
        • Tap on the menu button
        • Tap the gear icon (or "Settings" on older versions of the app)
        • Tap “Manage Default Apps”
        • Press “Remove” next to the app that you’d like to remove

        Let me know how it goes!

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