You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

nessy_d's avatar
nessy_d
New member | Level 2
3 years ago

Dropbox says 150Gb used, when Folder Properties says 3.9Gb, and "Calculate Size" in web says 3.9Gb

My Dropbox has recently stopped syncing, saying I am using 150Gb of space. I do right click -> properties on my Dropbox folder and it says total space of 3.94Gb. I also went to the dropbox.com website and did "Calculate Size" on each folder under "All Files", and this also adds up to 3.9Gb. My account should allow 6.8Gb, so I should be well within my quota. What is going on here? Where can I see the breakdown of what Dropbox thinks my 150Gb of usage is?

 

Thanks,

Ness

  • Never mind, I fiiiinally found it. Dropbox makes it very difficult to see where and how much space you are using, I guess they're hoping that people will just get fed up with looking and buy their upgrade. Not very decent business practice, but hey, free space right? 😕

     

    I eventually found out that I had somehow added a backup of my external harddrive, which is where the huge data difference was coming from. For anyone else interested, you can see your backups here: https://www.dropbox.com/backup/all

     

    Finally syncing as per normal again! \o/

  • nessy_d's avatar
    nessy_d
    New member | Level 2

    Never mind, I fiiiinally found it. Dropbox makes it very difficult to see where and how much space you are using, I guess they're hoping that people will just get fed up with looking and buy their upgrade. Not very decent business practice, but hey, free space right? 😕

     

    I eventually found out that I had somehow added a backup of my external harddrive, which is where the huge data difference was coming from. For anyone else interested, you can see your backups here: https://www.dropbox.com/backup/all

     

    Finally syncing as per normal again! \o/

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff

      Hey nessy_d, thanks for reaching out!

       

      Good work on figuring out what happened with your space and your external drive.

       

      We appreciate your feedback, in any case, and I will make sure your comments are passed along to our team.

       

      Let me know if you have any questions.