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Forum Discussion
fenchai
4 years agoExplorer | Level 4
Dropbox on my computer does not sync, only syncs if I restart the app.
I don't understand what is going on. This started happening yesterday and today, any change I make from my PC dropbox does not get synced to my dropbox, sometimes files take like 10 minutes in or...
- 4 years ago
Thank you all for reporting this, it is related to a known issue a number of users experienced last week. The team have now resolved this and it should be working again.
Please let us know if we can help with anything else or you're still having trouble!
Clauz79
Explorer | Level 4
Hi all. Problem seems fixed now! :)
Emma
4 years agoCommunity Manager
Thank you all for reporting this, it is related to a known issue a number of users experienced last week. The team have now resolved this and it should be working again.
Please let us know if we can help with anything else or you're still having trouble!
- Clauz794 years agoExplorer | Level 4
Mine seems still ok, I'll keep watching! ;)
- fenchai4 years agoExplorer | Level 4
yes, can confirm it's fixed. thanks a lot. No longer need to loop restart ahhaha
- Sabbl4 years agoHelpful | Level 6
Welp. It just went back to not syncing anymore...
- Walter4 years agoDropbox Staff
Sorry to hear that Sabbl.
Can you send us a screenshot of the app's exact status as shown in your menu bar/system tray?
- SBAL14 years agoExplorer | Level 3
My Dropbox is no longer syncing as well. I do most of my work on my iPad, and it has always synced to my PC before, but since December nothing has synced.
- Walter4 years agoDropbox StaffHey SBAL1; thanks for joining the discussion here and sorry about your syncing issue.
Can you please send us a screenshot of the app's status as shown in your menu bar/system tray so that we can have a better look into this for you?
Thanks! - user19004 years agoHelpful | Level 5
Hello,
my dropbox only synchronized after I paused and resumed the sync. I decided to start using a beta version of the software, now the taskbar circle with arrows just keeps spinning and the status message just says
"Syncing...
Starting..."
This is happening only on one of the two Linux (debian-based) computers I have dropbox running and which I am trying to synchronize.
- SBAL14 years agoExplorer | Level 3
Thanks so much - I ended up reinstalling Dropbox on my computer and now it is syncing fine.
- Bill E.124 years agoExplorer | Level 3
Hi I have been having a similar problem, if I edit a file on my PC, it saves to Dropbox and then to my Galaxy s9+ all ok, but if I edit on the phone nothing happens, file is saved in WDS but doesn't get transferred to Dropbox and on to PC folder. I have uninstalled and reinstalled several times, it works ok for a while then I have to reinstall again.
This just started happening a few days ago, I have used Dropbox for 3 or 4 years with no problem till now.
- Walter4 years agoDropbox StaffHi Bill E.12, thanks for joining the discussion here and sorry to hear about this.
I'm sorry to ask, but can you please clarify what WDS stands for exactly?
Also, do the edits on this file make it normally to our servers, meaning if you're able to see them when you access your account through a web browser?
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