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Forum Discussion
DropD
2 years agoExplorer | Level 3
Dropbox not allowing head (header requests). Error 405
Hi all, after a bit of work, Dropbox is working now with either dl=1 or raw=1. Refer to my last article below:
https://www.dropboxforum.com/t5/View-download-and-export/Need-jpg-not-jpeg/m-p/674626#M44637
However, there is one vendor of mine where this method is not working, (ABE books), if you must know. They are telling me to:
Please reach out to Dropbox and let them know they're not allowing our head requests. The error we are receiving is 405.
Also:
There are other users using Dropbox to send their images and it's working for them.
Could someone from the Dropbox team please reach out and let me know what on earth we can do here? There has to be a simple solution regarding this, (I would think). For reference, none of the following links are working with ABE:
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I was hoping the link below would work, but most systems don't like .jpeg, they need .jpg, ABE is no exception to this rule.
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I was able to get a link that had a .jpg as the extension somehow about 1 month ago. People say that I am crazy, but I promise that I was able to retrieve it, I was elated as I thought I finally found a solution, however, the next time I tried to retrieve a .jpg, it was now displaying .jpeg. Very frustrating and confusing. That image is the link below:
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I hope some super sleuth can figure this out for me. Dropbox, if you must know, these images are downloaded directly to the venue, (to my knowledge), so there would not be any substantial traffic if we direct or share link to these images. This would merely be a one-time passthrough to access the image download it and put it on their servers.
Hoping someone can solve this.
Many thanks in advance!
D
- HannahDropbox Staff
Hey DropD, thanks for reaching out to our Community again.
The preview links won't work for your recipient, as they'd need to be signed in to your Dropbox account, to access the files.
However, they shouldn't have an issue accessing the shared links. Have they tried opening the links from a different browser or private browsing window?
And do you perhaps have or can obtain a screenshot of the error message?
Thanks in advance.
- DropDExplorer | Level 3Hannah,
It is their database that is trying to pull in the images. This isn't an individual, (think Amazon). I have tried the shared link, but it doesn't work as provided with most venues. The thing that does work is dl=1 or raw=1, but ABE Books doesn't like either of those. I can see if they will give me a screen shot, but the errors they are seeing is in their system, so I wouldn't have access.
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