We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
BNC_2022
3 years agoHelpful | Level 5
Dropbox changed my sharing link with the same file name!! Can I add a file to an old dropbox link?
Hi There, I'm hoping someone can help with this issue.
I uploaded a dropbox link to an awards entry portal. It's a link to a video. Just before the deadline, I updated the file in my Dropbox. The same name. I just dropped it into the folder on my desktop and presumed the shared link would not change.
I've just checked my entry (which cannot be edited) and the link I submitted says 'file has been deleted'. When I create a shared link from the updated file, it's a different link!!!
I always thought the link would not change if the file name did not change.
My question now is.
Can I somehow add the updated file to the old Dropbox link. i.e. the link that says 'file has been deleted'??
I would greatly appreciate any help on this. A lot of work went into the file.
PS I've already contacted the awards people to request that my links are updated. But they may refuse.
Hello,
I think what he is trying to explain is exactly what happened to me above. When you use the dropbox desktop app on your computer to replace a file with the same name, it deletes the LINK, thereby breaking the link which you may have already shared publicly in multiple places. Big headache.
This never used to happen, but with recent Mac OS updates it happens quite frequently. Therefore, now I only replace files in Dropbox via my browser, never on the desktop app. This ensures the link remains intact and only the file changes.
Molly
- BNC_2022Helpful | Level 5
HI There, I'm hoping someone can help with this issue.
I uploaded a dropbox link to an awards entry portal. It's a video link. Just before the deadline, I updated the file in my Dropbox. The same name. I just dropped it in to the folder on my desktop and presumed the shared link would not change.
I've just checked my entry (which cannot be edited) and the link I submitted says 'file has been deleted'. When I create a shared link from the updated file, it's a different link!!!
I always thought the link would not change if the file name changed.
My question now is.
Can I somehow add the updated file to the old Dropbox link. I.e. the link that says 'file has been deleted'??
I would greatly appreciate any help on this. A lot of work went into the file.
PS I've already contacted the awards people to request that my links are updated. But they may refuse.
- HannahDropbox Staff
Hey BNC_2022, thanks for reaching out to our Community.
Would you mind clarifying what happened exactly? Do you mean that you overwrote the file with a different one?
If so, you might want to restore the old version of the file from the version history, to see if that helps.
Let me know how it goes.
- DocMollyHelpful | Level 6
Hello,
I think what he is trying to explain is exactly what happened to me above. When you use the dropbox desktop app on your computer to replace a file with the same name, it deletes the LINK, thereby breaking the link which you may have already shared publicly in multiple places. Big headache.
This never used to happen, but with recent Mac OS updates it happens quite frequently. Therefore, now I only replace files in Dropbox via my browser, never on the desktop app. This ensures the link remains intact and only the file changes.
Molly
- BNC_2022Helpful | Level 5
Thanks, DocMolly. That is exactly what happened.
My query now has become: Is it possible to use the old link (I still have a record of the URL) and somehow make it link to the updated file, which has the same name and is in the same place?
I hope this makes sense.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!