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claudia c.2's avatar
claudia c.2
New member | Level 1
10 years ago

drop box change my font

when i upload a file with my friends they see the file with a different font

  • Hi there,

     

    We make no edits or changes to files - ever - be it images, text, size, fonts, anything at all. The exact data that was uploaded to our server will appear online and will sync down to any other connected devices. As a result, Dropbox wouldn't be the cause of what you are seeing.

     

    When fonts change:

     - the machine viewing or previewing the document must have that font installed, should the OS not have that font installed then it may default to another one.

     

    [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Find Answers section here. ] 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Thats more than likely the exporting to Pages. 

    Dropbox does not alter files. At all. In any way. 

  • Ross_S's avatar
    Ross_S
    Icon for Dropbox Staff rankDropbox Staff

    Hi there,

     

    We make no edits or changes to files - ever - be it images, text, size, fonts, anything at all. The exact data that was uploaded to our server will appear online and will sync down to any other connected devices. As a result, Dropbox wouldn't be the cause of what you are seeing.

     

    When fonts change:

     - the machine viewing or previewing the document must have that font installed, should the OS not have that font installed then it may default to another one.

     

    [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Find Answers section here. ] 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Dropbox doesnt change files.

    However, what it may do is show a preview of the file with as close a font as it can. If they download it they will see the actual file as long as they also have the font on there machine

  • Carol K.8's avatar
    Carol K.8
    New member | Level 1

    I just uploaded a powerpoint presentation to Dropbox, and the font on my title pages has changed.  Is there any way to show the original font?

  • urtxyz2ond's avatar
    urtxyz2ond
    New member | Level 2

    I uploaded PowerPoint presentations to Dropbox and when I downloaded them back to my (same) computer, the font has changed to GREEK. I suppose Dropbox doesn't change files, but has anyone experienced and found a solution to this kind of problem?

  • Pvan A.'s avatar
    Pvan A.
    New member | Level 2

    Ok, but when I store a doc written in Ariel in Dropbox and export it to pages on my ipad it has changed the font to a totally different one i.e. from a sans serif to a serif. That's quite a difference. Would it be better to store in rtf format?

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