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Forum Discussion
CKKJA
5 months agoExplorer | Level 4
"Can't load content at the moment" error when attaching files from Dropbox Android app
I have been getting that error message when trying to attach files from Dropbox on mobile(Android) devices for a couple of day. Not having any problems with that on my desktop pc. If I can't attach f...
CKKJA
Explorer | Level 4
I'm kinda thinking it may be an Android issue. That doesn't help y'all or me.
Nancy
5 months agoDropbox Staff
On Android, you can press the 'Power' and 'Volume down' buttons at the same time to take a screenshot of what you’re seeing.
After that, you can click on the following button to attach it here on the forum:
- CKKJA5 months agoExplorer | Level 4I managed to get a screenshot but I don't see that toolbar or option to attach it here.
- Megan5 months agoDropbox Staff
Hi CKKJA, if you're using your mobile, make sure you're requesting & accessing our Community through a "desktop" version on your browser.
Otherwise, it might be wise to use an actual computer in order to attach your screenshot.
- CKKJA5 months agoExplorer | Level 4
I'm not very IT savvy. I can't find the screenshots in my Dropbox files or my camera photos on my "actual computer" and I'm still having the mobile issue today.
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