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Cannot re-sync after account name (folder name) change - Mac
I had a sync folder on my Mac before re-naming my Mac user account (and user folder) and now I get a dialog box displayed when I open my machine that indicates Dropbox is trying to find the sync fold...
Walter
Dropbox Staff
Dropbox StaffHey Peter1967, sorry to hear about this.
Could you send us a screenshot of the exact error you're getting so that we can have a visual too?
Thanks!
bn.BUILD_KEY: Dropbox
bn.VERSION: 182.4.6427
bn.constants.WINDOWS_SHELL_EXT_VERSION: 64
bn.is_frozen: True
machine_id: 48808ae6-4xxx
pid: 924
ppid: 1
uid: 501
user_info: pwd.struct_passwd(pw_name='Peter', pw_passwd='xxxxxxx', pw_uid=501, pw_gid=20, pw_gecos='Peter', pw_dir='/Users/Peter', pw_shell='/bin/zsh')
effective_user_info: pwd.struct_passwd(pw_name='Peter', pw_passwd='xxxxxxx', pw_uid=501, pw_gid=20, pw_gecos='Peter', pw_dir='/Users/Peter', pw_shell='/bin/zsh')
euid: 501
gid: 20
egid: 20
group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'test', 'Peter'])
effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='x', gr_gid=20, gr_mem=['root', 'test', 'Peter'])
DYLD_LIBRARY_PATH: None
cwd: '/'
real_path='/'
mode=0o40755 uid=0 gid=0
parent mode=0o40755 uid=0 gid=0
HOME: '/Users/Peter'
appdata: '/Users/Peters-PC/.dropbox/instance1'
real_path='/Users/Peters-PC/.dropbox/instance1'
not found
parent not found
dropbox_path: None
not found
parent not found
sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
mode=0o100755 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
not found
parent not found
tempdir: '/var/folders/cj/khqtbx4s6wndm_kr3vc4b8j40000gn/T'
real_path='/private/var/folders/cj/khqtbx4s6wndm_kr3vc4b8j40000gn/T'
mode=0o40700 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
Traceback (most recent call last):
File "desktop/dropbox/client/main.py", line 1279, in safe_makedirs
File "desktop/dropbox/fsutil.py", line 706, in safe_makedirs
File "../mac_arm64_dropbox_virtual_env/lib/python3.8/os.py", line 213, in makedirs
File "../mac_arm64_dropbox_virtual_env/lib/python3.8/os.py", line 213, in makedirs
File "../mac_arm64_dropbox_virtual_env/lib/python3.8/os.py", line 223, in makedirs
PermissionError: [Errno 13] Permission denied: '/Users/Peters-PC'
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "desktop/dropbox/client/main.py", line 8005, in main_startup
File "desktop/dropbox/client/main.py", line 2701, in initialize
File "desktop/dropbox/client/main.py", line 1642, in startup_low
File "desktop/dropbox/client/main.py", line 1288, in safe_makedirs
File "desktop/dropbox/fsutil.py", line 706, in safe_makedirs
File "../mac_arm64_dropbox_virtual_env/lib/python3.8/os.py", line 213, in makedirs
File "../mac_arm64_dropbox_virtual_env/lib/python3.8/os.py", line 213, in makedirs
File "../mac_arm64_dropbox_virtual_env/lib/python3.8/os.py", line 223, in makedirs
PermissionError: [Errno 13] Permission denied: '/Users/Peters-PC'
Does that help?
- Walter
