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Forum Discussion
Can no longer copy folder link from Mac OS Finder
hello, Mac OS Ventura 13.0.1 (22A400) - when I right click on a folder and select "Copy Dropbox link" nothing is copied to the clipboard. I have restarted Finder, restarted the machine, reinstalled ...
Jay
Dropbox Staff
Dropbox StaffHi mattiaa, thanks for bringing this to our attention.
Could you check the site for that specific folder to confirm if a shared link has been created there?
Does this occur when copying shared links for other folders or files on your account?
Any other info or screenshots would be helpful!
We are having the same problem. Any link I create and copy is not copied to clipboard. When I go to paste it anywhere there is nothing there. Looking forward to hearing the solution to this.
it's working again for me today, but I dont know what happened to make it work, I took no action on my end since it was last not working....
- Walter
I'm glad to hear it's working now and thanks for keeping us in the loop mattiaa
Can you let us know if it's working for you now as well Mandy_Yuille?
It's not. It allows me to 'copy the dropbox link', but when I got to paste nothing is there.
- Walter
Can you confirm your device's OS and the app's exact status and version as shown in your menu bar then Mandy_Yuille?
Have you rebooted your computer since you first noticed this?
never mind, issue is back today, here is a video:
link removed
Apple MBP 16" M1 Max // 13.0.1 (22A400). dropbox Mac OS app v167.4.4719. thanks.
- Megan
Hi mattiaa, I've removed your shared link, because that could cause too much traffic for your Dropbox account, since we're in the Community.
As for the issue, it might sound trivial, but have you tried rebooting your device at all ever since the issue resurfaced?
Also, could you let me know the Dropbox app's version that you're using on your device?
I have this same issue. I click "Copy Dropbox Link" but there is nothing on my clipboard. Nothing to paste.
Yes, this bug returned during the last few months, I don't know exactly with which version number. I'll try to re-open this issue…
- Hannah
Hey domlet and Arroyodorado, sorry to see you're having this issue.
Since there's a new version of the Dropbox app out, can you try updating to it and see if the issue persists on the latest version as well?
- Hannah
No worries, Werner, I'm glad to see it worked!
If the issue comes back, do let us know.
Have a great day!
