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Forum Discussion

1000songs's avatar
1000songs
Helpful | Level 5
2 months ago

Bulk Send - CSV file formatting

Trying to bulk send and have four fields 

 

Company

Signature

Full Name

Title

 

No matter what I do, Bulk Send is only expecting two fields: Full Name and Email. Doesn't matter if I have Dropbox create the .csv or if I create it myself. The error is "Expected 2 fields on row 1, found 4"

 

Do the fields have to be tagged in a particular way?

Dropbox Sign
Error Messages
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Hi there 1000songs - thanks for bringing this to our attention.

     

    Could you try another browser and let us know if you still get the same results?

     

    If you do, I'd appreciate a screenshot too.

     

    Thank!

    • 1000songs's avatar
      1000songs
      Helpful | Level 5
      2 months ago

      Thanks Walter - how on earth do you upload a screenshot here?

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