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Forum Discussion

gigaday's avatar
gigaday
Helpful | Level 6
2 years ago

automation stopped working two days ago

Automation used to work for me renaming my uploaded file, but now all I get is as shown below and the the spinner never stops. I am using Opera browser.  
Dropbox Basic
Sync
upload
Web
  • gigaday's avatar
    gigaday
    2 years ago

    I am happy to report that the problem I was having with Automation has now been resolved and seems to be working correctly, thank you - Tony

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi gigaday, thanks for bringing this to our attention.

 

Could you try switching browsers to see if this helps?

 

Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.

 

Keep me updated with any progress!

gigaday's avatar
gigaday
Helpful | Level 6
2 years ago

Jay, thanks for your response. I checked whether it was browser related on 6th Feb - it doesn't seem to be. - Tony

 

 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi gigaday, can I send you an email in order for us to have a closer look into this? 

    • gigaday's avatar
      gigaday
      Helpful | Level 6
      2 years ago

      Megan

       

      I'll be happy for you to email me - [email removed as per Community Guidelines]

       

      Tony

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi gigaday, I just sent you an email, I'll see you there! 

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