We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Tory2's avatar
Tory2
Explorer | Level 3
6 years ago

Adding Microsoft Office Online to Connected Apps

How do I add Microsoft Office Online to my connected apps to dropbox so that I can open dropbox files with Microsoft Office Online? Do I need a business account do access this feature?
Share
  • Rich's avatar
    Rich
    6 years ago

    Make sure that the documents you're trying to open in Word online are in .docx format. The older .doc format is not supported by Microsoft's Online apps. The same holds true for Excel and PowerPoint.

Tory2's avatar
Tory2
Explorer | Level 3

I have not, but was wondering the same thing. I'll try that next, thanks!

Rich's avatar
Rich
Icon for Super User II rankSuper User II
6 years ago

Make sure that the documents you're trying to open in Word online are in .docx format. The older .doc format is not supported by Microsoft's Online apps. The same holds true for Excel and PowerPoint.

  • Tory2's avatar
    Tory2
    Explorer | Level 3
    6 years ago

    THANK YOU!! The Word documents I was trying to open were in .doc format and now that they are in .docx format, I can open them via dropbox in Microsoft Word Online. I am so releived. Thank you to both Rich and gregoc!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!