We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Raivo's avatar
Raivo
Helpful | Level 5
8 months ago

Updating .txt files on PC doesn't update it on the Android app unless the file is renamed

Some days ago started problems with .txt files syncing between PC and Android. When changing and saving file in PC the Anrdoid DB folder shows new saving date but when opening file the content is old...
Edit
Mobile
  • TrevorS's avatar
    TrevorS
    8 months ago

    Hey Raivo, thanks for reporting this bug! We have issued a fix that can be seen immediately on the latest Beta build of Version 370. If not then the Stable build of Version 370 starts releasing on Tuesday March 26.

     

    Thank you for your patience and sorry for the delay!

box-dropper's avatar
box-dropper
New member | Level 2
8 months ago

same problem here. on android it seems that once a txt file got cached by opening it it doesn't get invalidated even if there's a new version of the file so that it keeps opening the same old file. in this situation every save results in a conflicted copy.

 

for a workaround clearing the app cache seemingly doesn't work at all, however on a file you can check and uncheck "make available offline"

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!