We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Raivo's avatar
Raivo
Helpful | Level 5
8 months ago

Updating .txt files on PC doesn't update it on the Android app unless the file is renamed

Some days ago started problems with .txt files syncing between PC and Android. When changing and saving file in PC the Anrdoid DB folder shows new saving date but when opening file the content is old...
Edit
Mobile
  • TrevorS's avatar
    TrevorS
    8 months ago

    Hey Raivo, thanks for reporting this bug! We have issued a fix that can be seen immediately on the latest Beta build of Version 370. If not then the Stable build of Version 370 starts releasing on Tuesday March 26.

     

    Thank you for your patience and sorry for the delay!

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
8 months ago

Thanks for bringing this to our attention, Raivo.

 

Have you tried clearing the cache of the Dropbox app on your Android device, to see if that helps?

 

Let me know how it goes.

  • BenDBX's avatar
    BenDBX
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Hi Raivo,

     

    Our engineering team is aware of this issue and actively investigating a fix. We'll let you know when we have more information.

     

    Regards,

    Ben

  • Raivo's avatar
    Raivo
    Helpful | Level 5
    8 months ago

    Yes I did that.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!