You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

rddcjackie's avatar
rddcjackie
New member | Level 2
2 years ago

Starred folders missing from quick menu

Hello,   I used to see a "Starred" folder menu option on the left hand side of my screen when using Dropbox in Chrome.  I now only see the following options:   SignaturesNew Shared File r...
GUI
Organize
Web
  • Jay's avatar
    Jay
    2 years ago

    Hi rddcjackie, thanks for messaging the Community!

     

    The feature to view your starred files has changed. 

     

    You can now see them on the Files page above the columns on the middle pane.

     

    If you need any further assistance, please let me know!

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi rddcjackie, thanks for messaging the Community!

 

The feature to view your starred files has changed. 

 

You can now see them on the Files page above the columns on the middle pane.

 

If you need any further assistance, please let me know!

beaat's avatar
beaat
Explorer | Level 4
2 years ago

Hi Jay and Megan,

 

I need to echo all of the other users and say that we need the starred link on the sidebar. What UX testing was done before making this change? It is not productive or useful for stared items to not be accessible quickly. It's the opposite of productive.

 

It now takes 3 times longer to locate our previously "quick-accessed items". I have to click "home" then scroll down past "recent items" to locate my starred items. The items listed in the sidebar now (Signatures Shared File requests Deleted files) are not frequently used items. I don't need to access my deleted files quickly. And the majority of my files are "shared" because this is a business account, so I don't need to know which folders are shared. 

 

 

I do need to be able to access my starred folders quickly so I can upload or review files to them in seconds not minutes. I spend more time looking for a folder than necessary. Please fix this.

 

  • Ladytez's avatar
    Ladytez
    Explorer | Level 4
    2 years ago

    Adding a request to put the STARRED option back in the navigation pane.

     

    It was FAR more useful and easier to find where it was originally. Why the change?!

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi there Ladytez - thanks for your feedback on this.

       

      It's been noted in our system - please let us know if you have anything else to add. 

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