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Forum Discussion
obmunh
8 months agoHelpful | Level 6
"Something went wrong" error when searching for files using Firefox
I have been experiencing for already a few weeks (if not even more) problems with the search function in the website. Any attempt at a search always returns the following:
I have been searching in the forums and I have not been able to find posts reporting problems.
Dropbox status seems all green, so this does not seem to be a global problem but something affecting a small set of users.
Has anybody else seen this?
There isn't much else we can request, since it seemed to work in the private browsing mode normally.
The usual things that can prevent the site from working are extensions and plugins, and other built-in features in browsers which might prevent scripts or something to that effect.
- obmunhHelpful | Level 6
Hey Hannah . Thanks for answering. Took me long enough, didn´t it?
Just tried on a private Firefox window, and indeed works there. So, definitely looks like cookie / state problem ... I have uBlock in both the private session and the normal one and does not seem to be having any effect. Will try right now cleaning up all dropbox.com cookies and trying in the normal browser session.
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