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Forum Discussion

Titanic12342's avatar
Titanic12342
New member | Level 2
4 years ago

Recovering Deleted Files from over a year ago

A friend of mine had logged into my account, took my stuff to another flashdrive and deleted my files from my account without my knowing, recently I tried to get the stuff back from Garry's Mod since a lot of those files I cannot get back again, and my friend lost the flashdrive, is there anyway at all I can get those files back?

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    Titanic12342 wrote:

    ... is there anyway at all I can get those files back?


    If they were deleted outside of your recovery period (30 days for Basic, Plus and Family accounts, 180 days for Professional and Business) then there's no way to recover them.

  • Chris1825282's avatar
    Chris1825282
    New member | Level 2
    Hey, my question is, how I get back my deleted files ( over 1 year)

    Thanks for the help 🙂
    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II

      Hi Chris1825282 

       

      I'm afraid you cannot - there is no way to recover deleted files after the recovery window expires (i.e. 30 days for free or 180 days for paid). Upgrades are also not retroactive. 

  • Mukunda's avatar
    Mukunda
    Explorer | Level 3

    I got most of my Dropbox files deleted sometime in 2020. Is it possible to recover them? I would be grateful for any assistance.

     

    Mukunda

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff

      Hey Mukunda, thanks for joining the Dropbox Community.

       

      Unfortunately, files that are deleted outside each account's restoration window cannot be recovered.

       

      Depending on your Dropbox plan, you can restore files deleted up to a year ago, however, this doesn't work retroactively, so even if you upgraded, you wouldn't be able to restore them, I'm afraid.

       

      Let me know if you have any questions.

      • Mukunda's avatar
        Mukunda
        Explorer | Level 3

        Thank you for this message! I wonder what could be the region behind the files being lost! 

         

        Mukunda

  • Mario67's avatar
    Mario67
    New member | Level 2

    I moved all my pictures from Dropbox to OneDrive - or so I thought. Apparently only the icons are in my OneDrive and thousand of pictures from the last 20 years or so are missing. I have deleted them within the last 12 month. Any way they can be restored?

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff

      Hey Mario67, thanks for joining our Community.

       

      I'm afraid that if your files were deleted about a year ago, they can no longer be retrieved through Dropbox.

       

      The restoration window for individual accounts is up to 180 days, depending on your plan. For free accounts it's 30 days.

       

      Sorry that I couldn't be more helpful with this.

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