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Forum Discussion
bjs014
2 months agoNew member | Level 2
Files disappeared from Mac and getting an error message when I click on a folder
Hello,
I am having similar issues to this below forum -
One day I got on my iMac and all of my files were gone, with only this folder/label in my downloads folder - when I click, an error message pops up saying "
The operation can’t be completed because the original item for “My files in Dropbox” can’t be found."
I am trying to find out where all of my files went, as they are not in my Dropbox account.
Appreciate any help!
- bjs014New member | Level 2
file:///Users/broganstafford/Dropbox/Screenshots/Screenshot%202024-10-30%20at%2011.32.48%E2%80%AFAM.png
- WalterDropbox Staff
Hey bjs014 - sorry to hear about this.
I'm afraid your screenshots aren't showing up on our end, can you try using the camera icon within your reply box to attach them?
As for the missing files, do you see any sign of them in your homepage, the backups page, and/or the events page?
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