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ZippityBee's avatar
ZippityBee
New member | Level 2
2 years ago

Dropbox error message- cannot automatically organize files

In my daily camera uploads from my phone to Dropbox, I have setup automatic file organization. Every few days, I get a Dropbox notification that Dropbox is unable to organize the files.....without telling me the files in question, file type, or the reason for the error. The message is very vague. Help!

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi ZippityBee, let's jump right into this! 

     

    Interesting case there. In which one of our platforms do you receive this notification?

     

    Do you happen to have a screenshot of the error, that you could attach back to me?

     

    Keep me posted, and we'll take it from there!

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