You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

moyay's avatar
moyay
Explorer | Level 4
12 months ago

Chinese characters in my deletion confirmation pop-up on Windows

Hi,    Something new happen recently when I was deleting some files. When I delete something from my Dropbox, I get a notice that they're moving the files to the Recycle Bin and then another pr...
Delete
Desktop
Dropbox Basic
Notifications
Windows
  • Sam DBX's avatar
    Sam DBX
    11 months ago

    Hi there Edward Alan and GrandpaW,

     

    We've released an expected fix in our Beta Build 192.3.4492.

     

    PS: auto-updates for this are available to everyone who chose "Include me on early releases" on the Settings page.

     

    Let us know if you have rolled out this version and still see these characters

     

    Thanks,

    Sam 

     

     

flatpaxabia's avatar
flatpaxabia
Explorer | Level 4

I have the same thing. For no reason at all.
I am using W7.
Has anyone "Mr. Dropbox" got a reason for this?

martab's avatar
martab
Helpful | Level 6
12 months ago

I've been cheking this every day since I pubished here, but no answers. I just untinstalled Dropbox alltogether, cause it really doesn't look good to me. They've already got a data breach not so long ago, which leads me to believe they don't really take security very seriously, and that is not good for those of us who still run windows 7, since it's got no support from Microsoft anymore. I'm already looking for alternative services in case there is no answer any time soon... I'd advise everyone to do the same.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    12 months ago

    Just tried to escalate for you all 🙂

     

    It would help if people could just confirm Dropbox version number as well as OS version. 

     

    For info a newer version of Dropbox is available here. That may fix it.

    • Sabertooth's avatar
      Sabertooth
      Explorer | Level 4
      12 months ago

      Hi. Thank you, Mark. I think several people have confirmed that it happens with Windows 7 Pro. Also, that is the Dropbox version I'm running (190.4.6383) and the issue persists.

    • margTD's avatar
      margTD
      New member | Level 2
      12 months ago

      Hi Mark - I'm on 190.4.6383

      • Sam DBX's avatar
        Sam DBX
        Icon for Community Manager rankCommunity Manager
        12 months ago

        Hi everyone, 

         

        Thanks for flagging this.

         

        Confirming here that these are ''garbaged'' characters appearing in the local delete dialogue.

         

        Our team is aware and working on it (and they should not be harmful). 

         

        We'll keep you updated once we've cleared them.

        Thanks!

        Sam

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!