You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Neriah
2 years agoNew member | Level 2
aborted upload, now file missing but DB full
Some weeks ago I started uploading a file from an external harddrive to my DB, which turned out to be too big. DB offered me to buy more space with a free 7 day trial, which I decided to try out. The...
- 2 years ago
Hi there Neriah, sorry to hear you're having issues with this.
Can you please take a look at your account's homepage and your backups page and let us know what you find?
If you can find the missing file, you could also try the events page as this is the place where all uploads, edits, and deletions are normally logged.
Keep us posted anyhow!
Walter
2 years agoDropbox Staff
Hi there Neriah, sorry to hear you're having issues with this.
Can you please take a look at your account's homepage and your backups page and let us know what you find?
If you can find the missing file, you could also try the events page as this is the place where all uploads, edits, and deletions are normally logged.
Keep us posted anyhow!
- Neriah2 years agoNew member | Level 2
Hi Walter,
Thanks very much for making me use the internet version of DB instead of the app. Apparently I don't get half the options in it that the web version offers... But perhaps that's just my phone 🙂 I found the file in the backups and managed to get rid of it. Thanks for replying and have a good day!
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!