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Thijxx's avatar
Thijxx
Helpful | Level 6
4 months ago

Website Photos view is slow

Howdy, viewing photo's on the Dropbox website is painfully slow. Is there a way to get better performance from the Dropbox website when viewing photos? When I use the profiler in Firefox I can see th...
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Thijxx's avatar
Thijxx
Helpful | Level 6

Yes I run extensions, I block your Adobe trackers and your Qualtrics "Experience Manager" but when I use private browsing, without the blocker, it is just as slow. First page of photo's takes 7 seconds.

When switching to a 5G dongle the performance is the same.

 

Could you tell me what I should expect in terms of performance? Should the photos page load sub-second or is that not fair?

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
4 months ago

Thanks for the additional information Thijxx 

 

Could you also clarify if this happens only when browsing the Photos page or if it's affecting other folders of yours as well? 

  • Thijxx's avatar
    Thijxx
    Helpful | Level 6
    4 months ago

    Other folders load fine except the photo preview at the top of the page called 'Suggested from your activity'

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      4 months ago

      I see, thanks for clarifying that for me Thijxx 

       

      May I ask approximately how many photos you've stored in your Dropbox account? 

      • Thijxx's avatar
        Thijxx
        Helpful | Level 6
        4 months ago

        Oof, that is a hard question! I suppose somewhere around 50K

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