You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Using the @ function to tag people in comments.
Why can't people that aren't part of our team but have been invited to a folder use the @ function while making comments?
We have figured it out! If the person making the comment has never emailed the person that they are @ing their names don't show. Rookie mistake, idk, but we figured it out :) Thanks for your help!
They are using the desktop app and when they try the only two people that pop up as available @'s are myself and my partner, the other person with admin abilities. ( I don't know that that has anything to do with it, but thought I should mention) It happens on different computers and with different log in's.
- Jay
Dropbox Staff
Have they added the other users as contacts in their Dropbox account?
What happens if they @ the person's email address (which can be seen in the shared folder) and press enter directly?
