You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Using the @ function to tag people in comments.
Why can't people that aren't part of our team but have been invited to a folder use the @ function while making comments?
We have figured it out! If the person making the comment has never emailed the person that they are @ing their names don't show. Rookie mistake, idk, but we figured it out :) Thanks for your help!
Jay
Dropbox Staff
Dropbox StaffHave they added the other users as contacts in their Dropbox account?
What happens if they @ the person's email address (which can be seen in the shared folder) and press enter directly?
We have figured it out! If the person making the comment has never emailed the person that they are @ing their names don't show. Rookie mistake, idk, but we figured it out :) Thanks for your help!
- Jay
Hello,
My coworkers are using the dropbox website to add comments and tags to our business dropbox file. However, I'm not connected all day on a website, I'm using the desktop app.
I don't receive a notification as I received it for google drive. And it's causing frustration to my coworkers who are expecting action from my side. And obviously for me because I don't know what they are expecting from me.
I activate all the notifications, in all places. I'm not planning to use the dropbox website all day just to see the comments or notifications.
Any solutions?
Thanks
Thank you
- WalterHey VyC_Bere, thanks for joining the discussion here and sorry to hear you're having issues with this.
Can you please clarify if you're not getting email notifications for comments on shared files your collaborators have @mentioned you or if you're only referring to the desktop app's notifications?
