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Forum Discussion

glower23's avatar
glower23
Helpful | Level 5
3 years ago

Unable to access content

How come I cannot access to view content of file in my local dropbox in my old harddisk after I change to need PC with additional of hard disk which is from the old PC.   I have installed the app...
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  • glower23's avatar
    glower23
    3 years ago

    Hi Hannah, 

     

    Thank you for your respond.

     

    We managed to solve it on the following night.

     

    Thank you.

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hey glower23, thanks for posting to our Community today!

 

Would you mind giving us some more info on your issue, please?

 

Are you not able to access your Dropbox files from your new PC?

 

And do you have this issue with all your Dropbox files? Do you have this issue with your Backup too?

 

Are you able to access all your files on our website?

 

Any additional info, would be really helpful.

 

Thanks.

  • glower23's avatar
    glower23
    Helpful | Level 5
    3 years ago

    Hi Hannah, 

     

    Thank you for your respond.

     

    We managed to solve it on the following night.

     

    Thank you.

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      We're happy to hear you got this sorted out in the end glower23 - thanks for keeping us in the loop too!

       

      See you around the Community and have a lovely week ahead!

    • AnnWood's avatar
      AnnWood
      Explorer | Level 3
      3 years ago

      I am having an issue viewing content as well. It baffles me seeing as how I keep getting told storage is full to upgrade. It happens on android and ios app, and the web except from origanal computer. Problem is at the moment said computer is down due to an issue trying to update it and now I have no way to access it. 

      • glower23's avatar
        glower23
        Helpful | Level 5
        3 years ago

        Hi AnnWood

         

        is yours "stored" in your desktop or Webbased?

        Cos mine is storage in Desktop.

         

         

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