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Forum Discussion
Alan3000
2 years agoExplorer | Level 3
Trouble downloading large files. 'check internet connection' or 'connection interrupted"
I'm having trouble downloading large files (over 5gb) from another dropbox, downloads keep failing, giving 'check internet connection' or 'connection interrupted' errors. I have enough space, emptied cache, tried different browsers, reset router and mac. Can anyone help?
Thanks
- MeganDropbox Staff
Hey there, Alan3000, welcome to our Community!
Are the files you're trying to download sent to you via a shared link, by any chance? Do you happen to have a screenshot of the error you keep receiving?
Have you tried -provided that you have the available space & that you use our desktop app- to add the content directly to your account, and have it sync locally?
Keep me posted!
- Alan3000Explorer | Level 3
Hey there!
I don't have the space in my Dropbox sadly, some of the files I need to download are over 40gb.
Any other thoughts?
Thanks
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