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Forum Discussion
Remove Dropbox completely from my computer
Removing Dropbox from my computer is proving to be a nightmare. My computer Operating system is Windows 10.
I have managed to un sync from my account and deleted all the folders concerned in my Dro...
- Okay, so it looks like you've already disabled the computer backup. Could you follow these steps to restore the default location of the folders?
Jay
Dropbox Staff
Dropbox StaffHi ColinD, thanks for bringing this to our attention.
It sounds like you enabled the automatic computer backup feature in the Dropbox desktop application. Could you first try disabling the computer backup from Dropbox using the steps in the above article to see if this helps?
Afterwards, you'll get the option to move the folders and files back to their previous locations, which will also delete them from the Dropbox account online.
Keep me updated with any progress!
It sounds like you enabled the automatic computer backup feature in the Dropbox desktop application. Could you first try disabling the computer backup from Dropbox using the steps in the above article to see if this helps?
Afterwards, you'll get the option to move the folders and files back to their previous locations, which will also delete them from the Dropbox account online.
Keep me updated with any progress!
I HAVE THIS PROBLEM TOO, tried following the directions on your link, In "backups" section of the preferences on my desktop app there is no "manage folders option".
this is insane, I've been battling this a long time
- WalterHey Thomas Kalasz - sorry to hear you're having issues with this.
Could you send us a screenshot of what's shown in your backups tab in the app's preferences so that we can have a visual too?I am also trying to remove Dropbox completely from my machine, get rid of the duplicate C:\Users\[user]\Dropbox\ path and revert back to the default Documents path.
I have uninstalled the Dropbox desktop and if I reinstall the desktop to remove the syncing it seems that it would result in yet another "dropbox" path being created.
Can someone from support please contact me to explain how to fix this?
