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Forum Discussion

Jeka1's avatar
Jeka1
Helpful | Level 5
2 months ago

I can't access the Dropbox site from my computer, why?

Can't access Dropbox.com from computer, get the error: NET::ERR_CERT_COMMON_NAME_INVALID The app on my phone and my computer don't synchronise
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  • Jeka1's avatar
    Jeka1
    2 months ago
    Hi.
    I've reinstalled Dropbox app on my computer, and now it's working.

    Thanks for your help 👍
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi Jeka1, thanks for bringing this to our attention.

 

Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

 

Is the Dropbox desktop application installed and running on your machine?

 

This will help me to assist further!

Jeka1's avatar
Jeka1
Helpful | Level 5
2 months ago
Hi.
I've reinstalled Dropbox app on my computer, and now it's working.

Thanks for your help 👍

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