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Forum Discussion
Couln't download. Remove incompatible characters from the filename
Recently all of my computer with Dropbox have started showing a sync error "Couln't download. Remove incompatible characters from the filename. e.g. emojis, /\"<>:|?*"
The problem filename isn'...
Hey Roy2010, no worries let me share Sam's response here as well.
Hi everyone,
Sharing an update on the topic: our team is working on adjusting this, and it's expected to roll out in our next Stable Build (V190).
You can check our releases here, and we'll keep you informed on the progress.
Thanks,
Sam
I appreciate your patience on this, thank you!
Also got 50 sync issues since this morning : invalid characters in filename, what has changed (files are in my db for over 5 years now !!!) ?!?
This remind me of when mac os icons disappeared after a dropbox update...
version : 189.4.8395
We have had the same issue, cropped up a few weeks ago. Suddenly a load of folders appeared with : in them which have been fine for years and years, and its causing constant sync issues. Reading through this post in detail, it seems we are not the only one with this problem, and Dropbox are doing nothing about it. This is affecting 300+ folders, going through and renaming them one by one isn't an acceptable solution, clearly there is a bug somewhere that needs addressing.
The issue seems to affect files that are always been synced without any warning: see Lightroom catalog for example. Which, btw, Dropbox says it is correctly synced!
