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cmcar827's avatar
cmcar827
New member | Level 2
8 months ago

Potential indexing issue dropbox

Hello,

I am currently unable to manipulate images downloaded from my dropbox without there being an error, either reading as "java.lang.ArrayIndexOutOfBoundsException: 0" or "cannot invoke "java.awt.image.BufferedImage.getWidth()" because "imgInput" is null" once I place the manipulated images into our image software (qupath). I am the only person who is unable to manipulate the images, other members of my team have been able to without issue but I cannot rely on them to process the images for me. I have tried uninstalling the dropbox app on my Mac, but I have also not been able to manipulate images downloaded from dropbox online; I get the same errors. So I am unsure what is wrong with my account. Any thoughts?

 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey cmcar827 - sorry to hear you're having issues with this.

     

    Just to make sure we're on the same page, could you send us a screenshot of the exact error you're getting?

     

    Also, are the files you're working on online only or available offline on your computer?

     

    Any additional information is more than welcome! 

    • cmcar827's avatar
      cmcar827
      New member | Level 2

      Hi Walter,

      Here's a picture of one of the errors, I am currently unable to replicate the other one.

       

      I make the images available online using the dropbox app otherwise they will not open in ImageJ or QuPath, and I download them from dropbox online so they're available on my mac. Neither seem to work.

       

      This process was working perfectly fine for me as of last week; it seems to be a new development.

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff

        I see, thanks for the screenshot and the additional information cmcar827 

         

        Since the error comes from the 3rd party app you're using and not Dropbox, have you tried reaching out to them directly for assistance? 

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