You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Simon17
6 years agoNew member | Level 2
Is it possible to disable file previews?
How can I disable the file preview of Excel files (.xlsx) ?
Application: a website link to dropbox (Jimdo doesn't allow .xlsx file downloads).
Users see the preview of the Excel file and get confused trying to use the file online (which doesn't work with a read-only permission).
Objective: users should directly download the file without another click somewhere.
There is no way to do that I'm afraid.
BUT you can sort of trick the system to force a download of files by altering the URL slightly.
- K-VideoNew member | Level 2
This preview issue has been a problem for our company as well. We send audio and video files and clients get confused and only use the preview instead of downloading. They then call us saying the video cuts off after X amount of time or whatnot. Wish Dropbox would change the interface to make the download feature more prevalent instead of a small little button in the corner of the screen while the preview is huge, taking up almost the whole screen. Bad design, please fix.
- MarkSuper User II
There is no way to do that I'm afraid.
BUT you can sort of trick the system to force a download of files by altering the URL slightly.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!