Curious about A, B, C, and D drives? Learn what they mean and how to use them effectively with Dropbox in this handy guide! - check it out now!
Forum Discussion
Simon17
7 years agoNew member | Level 2
Is it possible to disable file previews?
How can I disable the file preview of Excel files (.xlsx) ?
Application: a website link to dropbox (Jimdo doesn't allow .xlsx file downloads).
Users see the preview of the Excel file and get confused trying to use the file online (which doesn't work with a read-only permission).
Objective: users should directly download the file without another click somewhere.
wzeller, Good questions. I skipped them by mistake.
At the beginning let mention that it's a good idea if you have any Dropbox extras (like online only files and backups) turned on to turn them off (for files make them offline) in advance! In such a way you will avoid some possible troubles (like "ghost" files 👹) while switching accounts.
wzeller wrote:...
- Will all be overwritten by the new Plus account?
- Or will they directories/files stay as current, and the Plus account will add to the current one new ones?...
No, your current files won't be neither overridden nor merged/added to your new Plus account. Once new account is linked to your Dropbox application (either with or without reinstall) the existing folder will be renamed (usually added some suffix number or so) and new Dropbox folder matching the new account will bring up. Your old Dropbox folder (already renamed) will stay accessible local, but won't sync anymore. The existing link in your file manager (Explorer in your case) will point the new folder (the old will stay no directly pointed to). You can do whatever you want with the old folder, like any other folder on your machine. 😉 That's it.
Hope this clarifies matter.
PS: Another option to keep both accounts in sync local is running 2 official Dropbox application simultaneous, but on 2 different local accounts (if this is convenient for you). On single local account may work only one official Dropbox application, but this limitation is not act in different contexts (local accounts). 🤫
3 Replies
Sort By
Replies have been turned off for this discussion
- Mark
Super User II
There is no way to do that I'm afraid.
BUT you can sort of trick the system to force a download of files by altering the URL slightly.
- K-VideoNew member | Level 2
This preview issue has been a problem for our company as well. We send audio and video files and clients get confused and only use the preview instead of downloading. They then call us saying the video cuts off after X amount of time or whatnot. Wish Dropbox would change the interface to make the download feature more prevalent instead of a small little button in the corner of the screen while the preview is huge, taking up almost the whole screen. Bad design, please fix.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!