We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
witek-27400
11 months agoNew member | Level 2
I have a problem downloading movie file to my Android
I needed to move a large file (1GB) from Dropbox to my local folder on Android. The file downloaded for a while, then out of the sudden the app disappeared. When I navigated to the file location - th...
- 11 months ago
Hey witek-27400 - sorry to jump in here, but would you mind sharing your workaround?
Also, did you get the chance to try what Jay mentioned?
witek-27400
New member | Level 2
I think I have tried and failed. Finally I have found a workaround for the problem... but I can test it for you if you want. Tag me, so I know it is important - I will try to recreate the problem.
Walter
11 months agoDropbox Staff
Hey witek-27400 - sorry to jump in here, but would you mind sharing your workaround?
Also, did you get the chance to try what Jay mentioned?
- witek-2740011 months agoNew member | Level 2
Well... My workaround was to use Google Drive (ick!)
No, I have not tried yet. - witek-2740011 months agoNew member | Level 2
OK. So I tried again, made the file offline, and now it worked.
Fun fact. The file was out of Dropbox for a while, in my trash. When I retrieved it from the trash and put in Dropbox, it has synced in a second. The other file I put along, took some time syncing. Also, I noticed that the other file took some time to get available offline. It looks like Dropbox engine has somehow recognized the file and used its copy from cache, instead of transferring the whole file again).- Walter11 months agoDropbox Staff
Glad to hear it's sorted now and thanks for keeping us in the loop too witek-27400
See you around the Community and happy holidays!
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!