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kslerner's avatar
kslerner
Explorer | Level 3
2 years ago

GMAIL ERROR 404

I am searching for a solution to an apparently common GMAIL ERROR 404 error related to downloaded saved GMAIL PDF documents into a dropbox folder. Embedded files in the pdf should be able to be downloaded onto a computer and opened. However, trying to open the embedded document in the pdf results in the Error 404 message. Is there a work around for this?

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    kslerner wrote:

    Embedded files in the pdf should be able to be downloaded onto a computer and opened. However, trying to open the embedded document in the pdf results in the Error 404 message.


    A 404 error means File Not Found. It sounds like instead of the PDF having a file embedded within it, the PDF just has a link to the file, and that file is no longer available. If it's a link to a file on Dropbox, you would need to contact the owner of the file and ask for a new link.

    • kslerner's avatar
      kslerner
      Explorer | Level 3
      I am the owner of the original file. When I send it to the Dropbox I am able to open it on my computer and see the attachment without any problem. Even after downloading it back to my computer I can see the link to the file and open it. However the other person trying to open the same file on the Dropbox is unable to read the attachment. Why is that and how do we get around it?
      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II

        kslerner wrote:
        ... I can see the link to the file and open it.

        How did you create the link? If the recipient can open the PDF, what happens if he copies the link and manually enters it in his browser, instead of trying to click the link in the PDF file?

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