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Forum Discussion
Files are not showing on Mac Finder
I have been using Dropbox for many years now. Recently, some files are now showing up on Mac's Finder (I am using a Macbook Air M2 with Sonoma 14.2.1). Latest Dropbox desktop app version. Files ...
I have restarted a couple times. The files are visible in my web account and sync status says everything is up to date.
Side quest: I used to have a bunch of contextual dropbox tools that would pop up if I right clicked on something in the finder, this no longer happens. Bug or feature?
Nancy
Dropbox Staff
Dropbox StaffAre you missing the Dropbox context menu options, when right clicking on a file within your local Dropbox folder?
Have you tried refreshing your Finder with these steps?
I'm not missing these Dropbox context menu options, but I am still only able to see results in Finder when I have Search: "This Mac" enabled. :white_heavy_check_mark:
Unfortunately, and frustratingly, when I want to search within my massive Dropbox folder and have Search: "Dropbox" selected, no matching search results within this directory (or any nested/children folders) appear — even when I know the file is there. 😡 :cross_mark:
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Dropbox didn't seriously remove the ability to search directly in Finder for files/folders that are stored in /Dropbox, did it? (Imagine if Google Drive, Mail, Pages, Word, Excel, iCloud, and every other app required you to search that way after previously allowing to search all remote servers you subscribe to from Finder. Oh, I remember, Google Drive did this previously and lost tons of customers to Dropbox. Hopefully, consumers and business owners don't get tossed to the side from Dropbox this time.)
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Update: Search results in Finder is solved by following these instructions here in macOS Sonoma.
- NOTE: I just deleted and reinstalled Dropbox—not through the Advanced Reinstall—so when I reinstalled Dropbox, I opted not to upgrade to the File Provider version due to its known limitations, so my Dropbox folder is in my Home folder on macOS.
- After frustrating months of Spotlight not searching Dropbox after an upgrade , I found a fix
System Preferemces . Privacy/security/ . Enable Location . Enable Spotlight ….enable Siri Now works again
this is not a solution, the problem is where the dropbox folder should be located in Sonoma os.... please respond its been menthes of frustration
- Walter
Hey there yogini 56 - sorry to hear you're having issues with this.
Can you please let us know your device's exact OS version and the version and status of the Dropbox desktop app installed there as well?
Also, where is your Dropbox folder located as per the sync tab in the app's preferences?
