You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Extremely slow downloads and views
I have an extremely fast gigabit connection, and can download from most websites at near about 100MB/s. However, when I try to download folders from Dropbox, it barely downloads at 1 MB/s if I'm luck...
Hannah
Dropbox Staff
Dropbox StaffHey Gene Wayne, thanks for letting us know about this.
If you quit the Dropbox app and then relaunch it, do you see any difference in behavior?
Hi Hannah !
Restarted, nothing has changed. This has been for a long time, It didn't bother me before, but now I work with large video files and it is very unpleasant. Dropbox Transfer and Dropbox Web also upload 20-25 megabits per second, but Dropbox Replay, Frame.IO, MEGA upload almost 100 megabits.
Recently, I had to use another service (MASV) to transfer the file faster, screenshot below.
- Megan
Hi Gene Wayne, it's interesting that you notice this behavior on both the app, and the website.
Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
If so, could you temporarily disable any antivirus or firewalls you may have running on your computer and try again?
Hi Megan !
No, I don't use any of the above. I checked on a second computer, one 20gb video file upload is not faster than 30 megabits per second. But uploading to Dropbox Replay or MASV is much faster. Maybe it has to do with different technology of upload?
But the download speed is good- Megan
Hi Gene Wayne, and just to clarify, you've noticed these slow uploads mainly with the app, or the website too?
Have you tried using a different network -if possible- just to track the behavior there?
