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Forum Discussion
Dropbox missing from locations in mac finder sidebar
Since upgrading and having Dropbox move the dropbox folder to locations in my finder, it periodically disappears. I have quit, restarted and have it re-appear again, but it's gone again. I can quit dropbox again, and restart again, but I hope there is a better solution than doing this every few days.
Everything else is working -- but saving files has become a pain because I can't choose the dropbox folder in the sidebar.
- Walter
Dropbox Staff
Hi beanbean - sorry to hear you're having issues with this.
Could you please clarify your device's exact OS version and the version and status of the Dropbox desktop app as shown in your menu bar?
Also, can you take a look at the app's preferences and let us know your Dropbox folder's location as shown in the sync tab?
Did you try reinstalling the app since you first noticed this by the way?
Let us know and we'll take it from there!
Hi -
Running OS Sonoma 14.4.1
The status of the dropbox app in the menu bar is fine -- it's currently backing up an external drive; no sync issues.
Sync tab shows the location in my library:
/User/myname/Library/CloudStorage/Dropbox
I'm pretty sure it will clear up if I quit and restart (it did before), but wonder if there is something else that's causing the location to disappear since it happened again so soon after the last restart.
