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Forum Discussion

Oliwend's avatar
Oliwend
Helpful | Level 6
8 months ago

Delete quick reaction emoji

The help says hover the mouse over the icon and hit delete. That doesn't work on Mac...

  • Josh's avatar
    Josh
    8 months ago

    Hi Oliwend,

    Sorry to hear you're experiencing issues! To help us understand what might be going wrong, could you please provide us with a bit of additional information: 

    1. Are you able to see and interact with the Delete button that appears in the dialog that opens when you hover over a quick reaction comment? If so, could you describe what happens when you click the button?
    2. How are you accessing Replay? (For example, a specific browser, the Replay desktop app, or one of our integrations)

    Thanks in advance!
    Josh 

  • Josh's avatar
    Josh
    Icon for Dropbox Engineer rankDropbox Engineer
    8 months ago

    Hi Oliwend,

    Sorry to hear you're experiencing issues! To help us understand what might be going wrong, could you please provide us with a bit of additional information: 

    1. Are you able to see and interact with the Delete button that appears in the dialog that opens when you hover over a quick reaction comment? If so, could you describe what happens when you click the button?
    2. How are you accessing Replay? (For example, a specific browser, the Replay desktop app, or one of our integrations)

    Thanks in advance!
    Josh 

    • Oliwend's avatar
      Oliwend
      Helpful | Level 6
      8 months ago

       Josh,

       

      There was a problem between computer and the chair 😉

      I overlooked the "Delete" link in the dialog and just hit the delete key on my keyboard.

      Sorry for wasting your time...

       

      Oliver

      • Josh's avatar
        Josh
        Icon for Dropbox Engineer rankDropbox Engineer
        8 months ago

        No trouble at all! Glad you were able to get things sorted. Please feel free to reach out any time! 

        Josh

  • Graham's avatar
    Graham
    Icon for Community Manager rankCommunity Manager
    7 months ago

    Hi Oliwend,

     

    I hope you're well. I just wanted to let you know that we have some spot prizes to award Community members who have been active in this group and have helped us spot and address any concerns that Dropbox Replay users may have. As you have made some great contributions to this group, we'd love to give you a small token of our appreciation. To get it to you, would it be OK with you If I reach out to the email address associated with this account?

     

    Thanks again, and have a great day!

    Graham

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