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Missing files from my account but I didn't delete them
Hello I have Dropbox Basic I had two dropbox folders where I saved short videos from the same dropbox account every month (15th day aprox.) one short video captured from outside security camera to dropbox. Now these files are gone and I have not deleted them myself...🤔 There is nothing in deleted files folder either. This malfunction may have occurred more than 30 days, happened maybe ~2+ months ago because I have the february 2025 file saved. Can I get these files back, there where many years snapshots (~5 Years * 12 snapshots)?
How can I make sure that my shared link recipients can't see each other?
Very simple dropbox user. upload blueprints, copy link, email to vendors. Now all my vendors can see eachother and thats not good. Also it is making my invitees request my permission to access the folders. All im doing is creating folder, copying that link and emailing it to my vendors. What changed and why can they see eachother now. im not paying for a stupid account so i can call customer service.
Spring Clean your Desktop with Dropbox 🌸
🌸 Spring isn’t just for cleaning your home, it’s the perfect excuse to give your digital space a fresh start too 💻✨. If your desktop looks like a chaotic mess of random files and folders 📂, it may be slowing you down (and let’s be honest, stressing you out 😵💫). But don’t worry, with Dropbox, tidying up your digital messiness is easier than ever. Here’s how to get organised and bring some Springtime zen 🧘♂️🌿 to your workspace. Move Files to the Cloud – Transfer important documents photos and work files to Dropbox. This keeps them safe and accessible from any device while clearing up space on your desktop 💻 . Create Folders and Subfolders – Organise your files by category project or date. A clear folder structure makes it easier to locate what you need without searching through endless icons 📂. Use Selective Sync – With Dropbox Selective Sync you can access files from your desktop without taking up space on your hard drive. Mark files as online-only to free up even more room. Check out Amy’s article on Dropbox Selective Sync here. Delete or Move Old Files – If you no longer need certain files consider deleting or moving them to online only within Dropbox. Keeping only what you use regularly helps maintain a clean and efficient workspace 📤. Set Up Automated Backups – Use Dropbox Backup to ensure your desktop files are always protected. In case of accidental deletion or device failure you can easily restore your data ✨. A tidy desktop means less digital clutter and more focus on what really matters. Say goodbye to the endless hunt for lost files and hello to a smoother workflow. Plus, who doesn’t love a fresh start? 🤗 🌟 We want to hear from you! What’s your secret to a clutter-free digital life? Drop your best decluttering tips below ⬇️ 💙i'm being charged for a plan but i only have Basic
i'm charged $119 yearly for a plan, maybe it's connected to another email i don't know about or forgot or something, but this account is only a free basic account and so i don't have access to any support. my bank won't let me block the charge, what do i do?
The referral I sent to my friend has been marked as ineligible.
Hi everyone, I'm still encountering an issue with a Dropbox friend referral where I'm trying to earn the 500MB bonus storage. I sent the invitation back in 2016. The referral was marked as "ineligible," and I initially considered it might be due to shared computer access, but I can now confirm that the friend I invited did not install or log in to Dropbox on the same computer I used to send the invitation. Given this new information, I'm trying to understand why the referral might still be ineligible. Here are my updated questions: 1. Could the age of the invitation (sent in 2016) be a factor in the referral's ineligibility now? Are there expiration dates or limitations on older referral links? 2. What are the specific steps a referred friend needs to take to ensure the referral is successful and I receive the 500MB bonus under the current program? 3. If the issue isn't related to a shared computer, what are some other common reasons for referral ineligibility that I should consider? 4. Is it possible that the referral program terms or the bonus amount offered in 2016 were different and are no longer valid? 5. Should I try sending a new referral invitation to the same friend now? Would that have a better chance of being successful under the current program? Any insights into how the referral program has evolved since 2016 or common pitfalls to avoid would be greatly appreciated. As a Basic user, direct email support options seem limited, so I'm hoping the community can offer some guidance. Thanks in advance for your help!
